Freshdesk

How to Build a Company Culture Focused on Customer Support

By Alyson Button Stone A company’s success today lies in its ability to build customer loyalty by providing outstanding customer service. According to Bain & Co. research, a company that improves its customer-retention rates by as little as 5 percent may see increased profits that are 25 to 95 percent higher. At the same time, […]

Scroll to top