BCN
Morristown, NJ
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Editor’s Summary: BCN has delivered network, cloud voice, and SD-WAN services for more than three decades, supported by a culture rooted in respect, collaboration, and growth. The company invests heavily in professional development through certifications, cross-functional projects, and tailored training programs, resulting in an average employee tenure of more than 10 years. Community engagement is a hallmark of BCN’s culture, with employees actively participating in initiatives such as Nourish NJ, the 9/11 Meal Pack Day, and local food and goods drives. Work-life balance is emphasized through flexible schedules, remote work options, and recognition of employees with military service or family commitments. Transparent communication, regular All-Hands updates, and recognition programs highlight individual and team achievements, reinforcing a strong sense of belonging. With a proven blend of technical innovation and people-first values, BCN offers an environment where technologists can build meaningful, long-term careers. |
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Intro: At BCN, we believe that people power performance. That’s why we’ve built a culture rooted in respect, collaboration, and flexibility—where every employee feels valued and empowered to grow. From innovative technology solutions to an unwavering commitment to service, our success starts with our team. Whether remote or in-office, employees thrive in an environment that balances high performance with real support for work-life integration. At BCN, we don’t just build networks—we build careers, connections, and a workplace that’s truly one of the best. |
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Impact statements:
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Advancement Opportunities:
Professional advancement is encouraged at every level. Through cross-functional collaboration, internal promotions, and ongoing training, employees are given the tools to evolve alongside our company. At BCN, innovation isn’t just about technology—it’s about finding better ways to work, serve, and support each other. We provide unique advancement and development opportunities through a variety of tailored programs. Our approach includes options for specialized training at both, individual and group levels, participation in cross-functional projects, and early access to internal job openings before they are posted externally.
Recently, we’ve initiated a company-funded sponsorship for our Project Based Onboarding team to obtain PMP certifications. Additionally, we’ve made available a comprehensive course catalog from the Digital Marketing Institute specifically for our Marketing & Sales Enablement team members. Regular internal training sessions led by company subject matter experts ensure that all team members are well-versed in our solution portfolio and understand the various ways we add value to our partners and customers.
Community service/charitable causes:
BCN is proud to support organizations and programs that help improve lives, communities, and the world. You can see a full list of our charitable outreach here: https://www.bcntele.com/community-service/.
We are extremely open to supporting causes brought to our attention by team members, partners, or customers. As a corporate sponsor of Nourish NJ, the BCN Care Team (Creating a Rewarding Environment) recently hosted a local farmer’s market for underserved individuals in the community. Our participation was captured in this video:
https://www.youtube.com/watch?v=ODHRvRVMnOs
In 2024, the BCN team participated in the 9/11 Meal Pack Day. This annual event is hosted by 9/11 Day, a non-profit organization created by 9/11 family members immediately following the September 11th tragedy. Every year during the month of September, the organization hosts a Meal Pack Day to prepare and pack millions of meals in honor of Hunger Action Month. Our participation was captured in this video: https://vimeo.com/1009964084?share=copy. To continue giving back to our community and honoring the victims of 9/11, the BCN will proudly be participating in the 2025 event this September.
Additionally, our team regularly sponsors drives for both food and hard goods, which are packaged by the team and delivered to the Nourish NJ headquarters.
Measuring satisfaction:
BCN uses company-wide surveys to measure team member satisfaction, capturing sentiment and feedback on key issues. These surveys help us understand our employees’ perspectives and identify areas for improvement.
Work/Life:
We’re deeply committed to flexibility and work-life balance. Whether it’s remote work options, flexible schedules, or supporting team members with military obligations or family needs, BCN adapts to support the whole person—not just the employee. We celebrate milestones, recognize excellence, and create opportunities for connection through birthday celebrations, seasonal potlucks, and sports-themed events. We actively promote a work/life balance through flexible scheduling and generous vacation policies. Specifically, Summer Fridays from May through September have been tremendously successful.
BCN proudly supports employees who serve in the military or have partners on active duty. We understand the unique demands that come with military service and are committed to providing flexibility where it’s needed most. Whether through remote work options, flexible hours, or adjusted schedules, we work closely with our team members to accommodate deployments, relocations, and changing family needs. Our goal is to ease the burden, provide stability, and honor the service and sacrifice of those who serve—directly or through their loved ones.
Perks:
Health and wellness are top on our list of priorities. A wide array of healthy snacks and beverages are always available free of cost. Full kitchens are available for those who wish to bring or prepare their own meals.
Fun:
Organized by the BCN Camaraderie Committee, birthday celebrations are held in each office monthly and 2x a month lunch is provided for all. Our offices provide wonderful opportunities for team members to walk outside during lunch or breaks.
Communication and Collaboration Tools:
BCN utilizes a range of communication and collaboration tools to facilitate seamless interaction and teamwork among our remote and office-based employees. Primarily, we rely on the extensive features and applications of Microsoft Teams for efficient and effective communication. Additionally, we use SharePoint sites and groups, as well as Google Docs, to support collaboration within teams of all sizes. These tools ensure that our team members can work together smoothly, regardless of their location.
BCN ensures that all employees have access to the necessary technology and resources to effectively perform their roles, regardless of their location, through several key initiatives. We utilize our own BCN Cloud Voice services and an industry-leading SD-WAN platform to ensure robust access and enforce essential security policies. Our state-of-the-art VDI infrastructure is deployed across the company, serving both in-office and remote employees. Additionally, all team members have ready access to the BCN IT Resource Team and Help Desk for assistance with any issues that may arise, ensuring continuous support and smooth operation.
How corporate vision is communicated:
BCN communicates our corporate vision and goals regularly across the organization through multiple channels. We hold quarterly All-Hands calls and provide quarterly written communication detailing our performance against KPIs and the impact on the business. Starting in 2024, we will also incorporate video messaging as a key part of our communication strategy, enhancing our ability to convey important messages more effectively and engagingly.
Empowering employees:
Our commitment to the BCN Experience is built upon three major components: Employee, Partner, and Customer excellence. Since 2020, we have implemented quarterly awards to recognize our team’s contributions in these three areas. Individuals are recognized in each category, along with one team for overall excellence. These recognitions are particularly meaningful as they are based on submissions from BCN team members and evaluated and voted on by a designated group of peers. The awards are shared externally via LinkedIn and internally via company email, and recipients receive ‘badges’ for their email signatures.
Additionally, with an average employee tenure of 10 years, we recognize and reward employees at significant milestones—1, 5, 10, 15, 20, and 25 years. These recognitions are shared personally, company-wide, and on LinkedIn. Our recognition programs contribute to a sense of appreciation and belonging by publicly celebrating achievements and fostering a culture of peer acknowledgment and respect. BCN celebrates employee milestones with a recognition program that honors work anniversaries.
Team members choose from a curated selection of gift items, with options expanding based on years of service. A meaningful way to say thank you.
At BCN, we encourage our team members to affect change through open communication channels, regular feedback sessions, and opportunities for innovation and collaboration at all levels of the organization. This approach ensures that everyone’s ideas and insights can contribute to our continuous improvement and success.
We believe it is important to empower team members to make decisions based upon transparent communication, delegated authority, and a culture that values autonomy and accountability. From our headquarters in Morristown, New Jersey, to our fully remote workforce, we foster an environment where employees are supported, empowered, and given room to grow. Leadership is approachable and invested in each person’s success. Collaboration, transparency, and mutual respect are the foundation of how we operate every day.
Ensuring well-being:
BCN has a very generous vacation and PTO policy. We offer 13 holidays throughout the year, in addition to allotted PTO. Vacation hours are based on tenure. We believe this provides our team members with ample opportunities to recharge and spend time with family and friends.
The company demonstrates care for the well-being of team members through initiatives like wellness programs, mental health resources, flexible work arrangements, and support for caretaking responsibilities, ensuring a holistic approach to employee health and happiness.
| Closing company statements:
With BCN’s recent 30th anniversary, we showcased a culture that truly and demonstrably fosters a sense of belonging and camaraderie, where team members are valued as part of this family. With an average employee tenure of 10+ years, it’s clear that joining our team means being part of a supportive community that encourages growth, collaboration, and innovation. We prioritize inclusivity, continuous learning, and a positive work environment, making it an exciting opportunity for those seeking a fulfilling career in tech. |
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