BCN
Morristown, NJ
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Editor’s Summary: BCN fosters a family-oriented culture that emphasizes belonging and camaraderie. The company excels in providing exceptional experiences for employees, partners, and customers by promoting transparent communication, delegated authority, and a culture that values autonomy and accountability. BCN supports community service and charitable causes, offering unique advancement opportunities through tailored programs, PMP certifications, and specialized training. The company prioritizes work/life balance with flexible scheduling, remote work options, and generous vacation policies. Inclusivity, continuous learning, and a positive work environment are key values. Employee achievements are recognized with quarterly awards and milestone recognitions, contributing to a supportive community and a sense of belonging. Communication is facilitated through tools like Microsoft Teams, SharePoint, and Google Docs, ensuring seamless collaboration. With an average employee tenure of 10+ years, BCN provides a fulfilling tech career and a supportive culture, reflecting on years of growth and innovation. |
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Intro: This year, BCN celebrates 30-years in business as a family owned and operated company. This is showcased in a culture that truly and demonstrably fosters a sense of belonging and camaraderie, where team members are valued as part of this family. |
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Impact statements:
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Advancement Opportunities:
We provide unique advancement and development opportunities through a variety of tailored programs. Our approach includes options for specialized training at both, individual and group levels, participation in cross-functional projects, and early access to internal job openings before they are posted externally. Recently, we’ve initiated a company-funded sponsorship for our Project Based Onboarding team to obtain PMP certifications.
Additionally, we’ve made available a comprehensive course catalog from the Digital Marketing Institute specifically for our Marketing & Sales Enablement team members. Regular internal training sessions led by company subject matter experts ensure that all team members are well-versed in our solution portfolio and understand the various ways we add value to our partners and customers.
Community service/charitable causes:
BCN is proud to support organizations and programs that help improve lives, communities, and the world. You can see a full list of our charitable outreach here.
We are extremely open to supporting causes brought to our attention by team members, Partners, or customers. As a corporate sponsor of Nourish NJ, the BCN Care Team (Creating a Rewarding Environment) recently hosted a local farmer’s market for underserved individuals in the community. Our participation was captured in this video.
Additionally, our team regularly sponsors drives for both food and hard goods, which are packaged by the team and delivered to the Nourish NJ headquarters.
Measuring satisfaction:
BCN uses company-wide surveys to measure team member satisfaction, capturing sentiment and feedback on key issues. These surveys help us understand our employees’ perspectives and identify areas for improvement.
Work/Life:
While BCN believes strongly in the power of in-person collaboration to drive our success, we actively promote a work/life balance through flexible scheduling, remote work options, and generous vacation policies. Specifically, Summer Fridays from May through September have been tremendously successful.
BCN has a very generous vacation and PTO policy. We offer 13 holidays throughout the year, in addition to allotted PTO. Vacation hours are based on tenure. We believe this provides our team members with ample opportunities to recharge and spend time with family and friends.
Perks:
Health and wellness are top on our list of priorities. A wide array of healthy snacks and beverages are always available free of cost. Full kitchens are available for those who wish to bring or prepare their own meals.
Fun:
Organized by the BCN Camaraderie Committee, birthday celebrations are held in each office monthly and 2x a month lunch is provided for all. Our offices provide wonderful opportunities for team members to walk outside during lunch or breaks.
Communication and Collaboration Tools:
BCN utilizes a range of communication and collaboration tools to facilitate seamless interaction and teamwork among our remote and office-based employees. Primarily, we rely on the extensive features and applications of Microsoft Teams for efficient and effective communication. Additionally, we use SharePoint sites and groups, as well as Google Docs, to support collaboration within teams of all sizes. These tools ensure that our team members can work together smoothly, regardless of their location.
BCN ensures that all employees have access to the necessary technology and resources to effectively perform their roles, regardless of their location, through several key initiatives. We utilize our own BCN Cloud Voice services and an industry-leading SD-WAN platform to ensure robust access and enforce essential security policies. Our state-of-the-art VDI infrastructure is deployed across the company, serving both in-office and remote employees. Additionally, all team members have ready access to the BCN IT Resource Team and Help Desk for assistance with any issues that may arise, ensuring continuous support and smooth operation.
How corporate vision is communicated:
BCN communicates our corporate vision and goals regularly across the organization through multiple channels. We hold quarterly All-Hands calls and provide quarterly written communication detailing our performance against KPIs and the impact on the business. Starting in 2024, we will also incorporate video messaging as a key part of our communication strategy, enhancing our ability to convey important messages more effectively and engagingly.
Empowering employees:
Our commitment to the BCN Experience is built upon three major components: Employee, Partner, and Customer excellence. Since 2020, we have implemented quarterly awards to recognize our team’s contributions in these three areas. Individuals are recognized in each category, along with one team for overall excellence. These recognitions are particularly meaningful as they are based on submissions from BCN team members and evaluated and voted on by a designated group of peers. The awards are shared externally via LinkedIn and internally via company email, and recipients receive ‘badges’ for their email signatures.
Additionally, with an average employee tenure of 10 years, we recognize and reward employees at significant milestones—1, 5, 10, 15, 20, and 25 years. These recognitions are shared personally, company-wide, and on LinkedIn. Our recognition programs contribute to a sense of appreciation and belonging by publicly celebrating achievements and fostering a culture of peer acknowledgment and respect.
At BCN, we encourage our team members to affect change through open communication channels, regular feedback sessions, and opportunities for innovation and collaboration at all levels of the organization. This approach ensures that everyone’s ideas and insights can contribute to our continuous improvement and success.
We believe it is important to empower team members to make decisions based upon transparent communication, delegated authority, and a culture that values autonomy and accountability.
Ensuring well-being:
The company demonstrates care for the well-being of team members through initiatives like wellness programs, mental health resources, flexible work arrangements, and support for caretaking responsibilities, ensuring a holistic approach to employee health and happiness.
| Closing company statements:
With an average employee tenure of 10+ years, it’s clear that joining our team means being part of a supportive community that encourages growth, collaboration, and innovation. We prioritize inclusivity, continuous learning, and a positive work environment, making it an exciting opportunity for those seeking a fulfilling career in tech. As BCN reaches its 30-year milestone, we take a moment to reflect on the journey and celebrate the unique culture that has made this company a special place for so many. Here, members of the BCN family share their personal experiences, offering a glimpse into what makes BCN more than just a place of work. VIDEO: Celebrating 30 Years of BCN: A Culture of Excellence and Family: |
Back to the entire list of TMCnet 2024 Tech Culture Award winners.
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