BlueCat Networks

BlueCat Networks

Toronto, ON Canada

www.bluecatnetworks.com

Grade: A

SummarySolid work life balance, focus on internal hiring, tuition assistance, perks fun, solid collaboration tools, free drinks, in-house chef and thank you trip to Antigua.

Intro: When a new hire reaches 60 days, we conduct a new hire check in. During this check in, we ask them what sold them on BlueCat and made them choose to sign with us over any other company. Although we get a variety of answers, the most popular one is the interview process. Why? They tell us it’s because it shows them what BlueCat is like, our culture, the environment they’ll be working in, the type of people they’ll be working with, and the job they’ll be doing, and this excited them.      

Candidates choose BlueCat because we offer a supportive environment that allows them the autonomy to do what they to do best. We encourage innovation and differentiation, therefore it only makes sense that we also encourage and support our employees through mistakes and failure. We know success and greatness can only come from trying something new and different, and failure is a natural part of that. At BlueCat, we embrace different and dissenting opinions because they can only lead us to something good.

Another reason candidates often choose BlueCat is because we offer the opportunity to work on something that is going to disrupt the market place, something none of our competitors are doing. They choose to be part of BlueCat because of the opportunity to be part of something big.

Aside from the big items mentioned above, new candidates also choose BlueCat because we offer a great vacation and benefits package, lots of opportunities for advancement since we are growing so quickly, core values that are actually exhibited across all levels of the business, and inclusivity no matter who you are or where you’re from. From the moment you’re hired, you’re part of the family. Ultimately, they choose us because we care about their growth and well-being.

Impact statements:

  • Candidates choose BlueCat because we offer a supportive environment that allows them the autonomy to do what they to do best. We encourage innovation and differentiation, therefore it only makes sense that we also encourage and support our employees through mistakes and failure. We know success and greatness can only come from trying something new and different, and failure is a natural part of that. At BlueCat, we embrace different and dissenting opinions because they can only lead us to something good.
  • At BlueCat we want our employees to discover and develop their talents, so we are constantly encouraging them to enhance their professional and personal growth through different means.
  • We care A LOT about our employees; our goal is to make them happy while continuing to grow as a company, so we are constantly eliciting feedback to measure team satisfaction.
  • BlueCat greatly values work-life balance. We recognize the importance it plays in our employees’ overall health, and we see the positive organizational impact that comes from having employees who live healthy and balanced lives.
  • At BlueCat, we embrace discovery, differentiation, and change. We greatly encourage and have a number of programs available for employees to make suggestions and become involved in making decisions that could affect their jobs, work environment, or the direction of the company as a whole.

Advancement Opportunities:

A unique way that BlueCat provides advancement opportunities for our employees is through our Internal Hiring Program. The program was launched only 9 months ago to enhance employees’ personal growth, and of our new hires thus far, 9% were internal hires. These include upward movement for employees as well as lateral movement across departments. This shows massive progression within our Internal Hiring Program in only 9 months.

As well, the rate at which we are growing is uniquely offering natural advancement opportunities for a large number of team members in our largest departments – Customer Care, Sales, Professional Services, Product, and Finance. These departments have grown significantly in the last 2 years, resulting in a number of growth promotions as departments split out into smaller teams, each needing their own leaders.

In our Product team we offer opportunities to work in different teams. Teams are often changed up every 6 months in order to give employees exposure to different people and to solve different problems. This helps them master their craft and expand their technical knowledge because they are continually learning.

Medical benefits:

In addition to our regular health benefits provided to employees, we also provide a paramedical practitioner benefit amounting to $1,000/year for each person covered on the plan. This money can be used for physiotherapists, naturopathic doctors, massage therapists, and more.

Once a month, we have a massage therapist come onsite to provide massages to our employees. This gives them a break during the work day and also is convenient for the employees as they don’t have to leave the office to access a massage.

Community service/charitable causes:

BlueCat is very cognizant of our corporate social responsibility and we work hard to ensure all employees also have the opportunity to participate in and derive value from the initiatives we run out.

Volunteer Days are organized on a semi-annual basis for all employees to participate in. This is a day organized for employees who want to volunteer as a group at a chosen location. For example, our most recent Volunteer Day allowed interested employees to visit Good Sheppard Ministries Homeless Shelter and sort food for the day. We also conduct annual food drives during which we incentivize employees by providing a raffle ticket for each food item donated. For the last 6 years, BlueCat has also participated in the annual Ride for Heart to support the Heart and Stroke Foundation. For this we always have a $10,000 company-wide fundraising goal, and we elicit help from all employees to help those riding reach this goal.

BlueCat has a charity committee called CareCats who chooses to support one charity each year with a specific fundraising goal to meet. CareCats runs out a number of employee events (e.g. 50/50 draws, trivia and paint nights, golf tournaments, etc.) throughout the year to raise money for their annual fundraising goal. For example, this year we have chosen to support Free the Children with the goal of raising a minimum of $5,000.00 to build a well for a village in need.

Furthermore, through all corporate events we put on, we ensure we are not being wasteful or harmful to the environment. We are very conscious of our carbon footprint as a business. Relatedly, we have a paperless policy through which printing is only permitted when necessary; our kitchen uses real plates, mugs and cutlery, and if employees would like to use disposable plates and cutlery, we have compostable options for them; we have recycling and compost bins throughout the office; we have provided everyone with personalized mugs and water bottles to reduce the waste caused by plastic water bottles and paper coffee cups, and we have water coolers and coffee machines throughout the office to encourage the use of these items.

Measuring satisfaction:

We care A LOT about our employees; our goal is to make them happy while continuing to grow as a company, so we are constantly eliciting feedback to measure team satisfaction.

Survey Says…
The most direct way we elicit feedback is through our semi-annual Employee Engagement and Leadership Surveys. The information gathered helps us examine how well our employees are engaged as well as how our Leaders are doing. These surveys tell us where we are satisfying employees and where we can improve satisfaction. This information is shared with Senior Leaders who then share the information with their teams.

Ask the Leaders

Our annual KickOff event always has an “Ask the Leaders” portion during which employees have the ability to ask Senior Leaders in-the-moment questions or make suggestions about anything going on in the organization. Not giving the Leaders much time to think of a response sparks open and transparent discussions around employee questions, concerns, and ideas.

Lunch with Michael

Each month, a handful of employees are randomly selected to have lunch with our CEO, Michael Harris. This program is a great opportunity for employees to spend time with colleagues across the business as well as our CEO. Employees are able to intimately share stories, ask questions, and give feedback.

Pulse Surveys

BlueCat also uses pulse surveys in Reflektive to help gauge how employees are feeling on a day-to-day basis. These surveys ask employees simple questions such as how they are feeling that day, if they would recommend our workplace to a job seeking friend, or how positive they feel about their work-life balance. BlueCat wants to know how our employees are feeling all the time, not only when we conduct our semi-annual Engagement Surveys, Quarterly Check-Ins, or weekly one-on-ones.

The Door is Always Open

Last but not least, our open door policy exhibited from day one is expressed at all levels of the organization. Walking around our office space, you’d be hard pressed to find a door closed unless there is a confidential meeting going on .The weekly one-on-ones between Managers and their direct reports also give employees at all levels the opportunity to ask questions, provide feedback and communicate with their direct Manager in an intimate setting.

Being such a diverse workforce, BlueCat realizes that not everyone will have the same work preferences. This is why we’ve ensured that our office space can cater to different work styles. For those who prefer open spaces, such as those in our Product/Development, Sales and Customer Care teams, we have tons of open space. However, we have offices set up for those teams or roles that may require more of a quiet working environment or whose roles may call for a little more privacy. For those set up in the open spaces, BlueCat still offers a number of meeting rooms that may be scheduled for personal, quiet work-time or smaller collaborative efforts. For those in offices, BlueCat also offers a number of open meeting spaces for louder collaborative projects. BlueCat also offers a lounge area for relaxation time, further contributing to team member satisfaction.

What makes our environment unique would be the old, London-style telephone booths set up in our open spaces, the white boards set up throughout the open space, the meeting room with walls made of white board, the inspirational signs everyone, the colorful and creative team logos stuck to the walls, and the glass windows that go from floor to ceiling that can also be written on (just in case there wasn’t enough white boarding room). All of these items add to team member satisfaction because they reinforce our culture throughout our physical office space; they inspire creativity and differentiation, and the white boards and glass windows represent how okay it is to make mistakes and fail because you can just erase your work and try again so easily.

Creative meeting places:

BlueCat runs out a number of events for our employees each year. For us, it’s not about where we are but who we’re with. Regardless, we’ve still visited a number of cool locations, including:

SPiN: KickOff April 2015 – all-company event which always ends with a large team activity and event reception; these years included a company-wide ping-pong tournament in 2013

The TIFF Bell Lightbox + the Ballroom: KickOff April 2016 – used the ballroom for our bowling tournament and had a live karaoke band playing, great food and drinks

LEGOLAND: Family Christmas Party 2014 – lots of Lego play, even amongst the adults, Santa Clause handed out gifts for the kids, lunch was provided

The TIFF Bell Lightbox + Real Sports Bar: KickOff April 2017 – using the Real Sports Bar for our evening reception / activity space; Minute to Win It competition with 375 employees

Canlan Ice Sports Arena: Family Christmas Party 2015 – Skating, Santa Clause handed out gifts for the kids, lunch for families

RINX Real Entertainment Centre: Family Christmas Party 2016 – 6 different rooms of activities for the kids to choose from, Santa Clause handed out gifts for the kids, and lunch was provided with an adult and kids menu

The Drake Hotel: Employee Christmas Party 2015 – comedians, board games, raffles, food and drinks

The HardRock Café: Employee Christmas Party 2016 – Bongo and B performers, live BlueCat band performance, live DJ, silent auction, food and drinks

The Marriott Hotel: BootCamp May and Oct 2016, and Jan 2017 – 1-2 day event focused on in-depth company training for new hires; these events always conclude with a cocktail reception and interactive, team activities (i.e. employee bingo, headbandz, charades, name that tune, Pictionary, etc)

Antigua: April 2017 – a week-long thank-you trip for our President’s Club winners

Portugal: Sales Meeting – to accommodate our global workforce

Dallas, Texas: Sales Meeting – to accommodate our global workforce

Perks:

At BlueCat, we offer a number of perks to our employees. First, there is no waiting period for benefits eligibility; employees are covered on our benefits plan from their start date with us. In the spirit of health and wellness, BlueCat provides a subsidized onsite gym membership to all employees. We also partner with LEAGUE who provides an onsite Registered Massage Therapist once a month and onsite yoga/stretch classes once a quarter. We host “Lunch-and-Learn” sessions with health practitioners from different fields (i.e. nutritionists, dieticians, Naturopathic Doctors), and we provide an onsite flu clinic every November. BlueCat also provides subsidized healthy breakfast ($2.00) and lunch ($4.00) options everyday with our onsite chef who always provides vegetarian, gluten-free and vegan options for those with dietary restrictions. Thirsty? No problem. BlueCat provides free drinks all day; you can have your choice of a wide range of sodas, juices, coffees, and teas. Our Tuition Assistance program offers $1,000.00/year to each employee to attend conferences or take courses that are applicable to their occupation or area of interest. Last but not least, HubCat, our BlueCat branded employee referral program, offers employees $1,500 to employees whose referral is successfully hired and $5,000 for Sales referral hires.

Fun:

BlueCat is a big fan of fun, and since one of our Core Values is Collaboration, we’re all about encouraging fun and camaraderie among our employees in order to foster collaboration across the business.

Being a global organization, we have formed a Global Social Committee with Culture Champions stationed locally across the globe, ready to help run out events for local employees.

We have monthly Social Hours and Virtual Social Hours to promote interaction between employees from all departments, levels and locations on a more intimate basis.  Social Hours occur once a month at the end of each month, at the end of a Friday workday, and are held by different departments with different themes for each one. Social Hours not only give each department the opportunity to show their personality through the themes they pick, but also give employees the opportunity to take a break, socialize, eat some good food and have a couple of drinks at the end of the work week. Virtual Social Hours allow remote employees to skype and join in on the fun.

Our annual BlueCat BBQ, held during a workday in the summer, also aims to get employees connecting outside of their daily work interactions as we take them away from their desks for a little fun in the sun.

Our annual Hackathon is a week-long event and another way BlueCat encourages fun and camaraderie across the company, providing a platform for employees to channel bottom-up innovation in order to manifest the brilliant ideas that have been dormant in their minds.

Slack, our instant communication tool, has different communication groups or “channels” employees can join to talk about different topics. #humor is a popular Slack channel that facilitates fun and laughs between employees, something much needed in a fast-paced office environment.

We also do a number of informal end of quarter celebrations with employees such as bringing in ice cream carts, doing a pizza lunch, etc. Similarly, when we close the biggest sales deal in BlueCat history, we celebrate with a company-wide pizza and champagne event. When this happened last year, BlueCat provided pizza and champagne for everyone internationally and skyped with the UK Sales Team to hear about how exactly they managed to close that phenomenal deal.

We also recognize the importance of thanking not only our employees but also their families for supporting our employees while they work so hard for us. For this reason, we host an annual Family Appreciation Day, held at Canada’s Wonderland for the last two years, for which BlueCat pays for each employee, their significant other, and any kids under 16. Additional guests and kids over 16 are offered a discounted admission.

BlueCat also takes the annual Employee Appreciation Day celebrated in the USA and Canada one step further, hosting a company-wide annual Employee Appreciation Week in March to show appreciation to employees for the work they do on a daily basis.  This includes different activities and gifts for employees/gifts every day of the week such as:

Breakfast

Yoga classes

Desk drops (e.g. snack bags, desk plants, swag gifts, etc.)

Burrito lunch

Chocolate fountain

Personalized thank you cards from other employees across the business

Lastly, Department outings such as dinners and team building activities occur sporadically throughout the year as another way to encourage fun and camaraderie and recognize teams for their hard work.

Collaboration tools:

At BlueCat, the implantation and use of the following technologies have enabled team collaboration, productivity, and satisfaction:

Reflektive

Reflektive is our performance management and employee recognition tool that has helped us connect employees across all levels, locations, and departments of the business. Relfketive allows us to recognize each other (from peer-peer, manager-employee, cross-departmental, etc.) by sending public Shout Outs, thanking other employees for something they’ve done. Not to mention it’s fun! You can add pictures, hashtag against our Core Values or even create your own hashtags when sending Shout Outs. It is inherently collaborative and satisfying. People naturally want feedback on a regular and real-time basis, which is exactly what Reflektive enables.

Collab

Our agile teams use the Confluence wiki, which we refer to as Collab, to develop living documentation of our software architecture and design, as well as project plans and status. Collab is our BlueCat’s information repository, keeper of all documentation on software architecture and design, which can be easily and efficiently shared with anyone who needs to learn anything BlueCat-specific, thus enabling team member collaboration, productivity, and satisfaction.

JIRA

JIRA is our work management tool. It is a key information radiator for our Product Management, Development and Release Management teams. All of our Development Stories and Tasks are created, refined, and completed in JIRA. JIRA makes identifying tasks and dividing them up among the team members easier, which is critical to effective collaboration within the teams, thus enabling productivity and satisfaction among team members. Code Defects, Feature Requests, Support Requests are also tracked in JIRA, enabling collaboration even more so. As well, Product Management develops our Corporate Strategic Themes, Business Themes and Release Themes in JIRA, based on input through Feature Requests, which is also in JIRA. This provides key context for the elaboration and development of User Stories in the Development Teams, and is critical to effective collaboration between our Agile Teams

Slack

Slack is BlueCat’s instant communication tool. We use this software for information sharing, group work and social items.

  • Slack allows the ability to create channels and speak with groups of people at a time, facilitating group work as well as social items. You can share links, pictures, and files on Slack.
  • Different Slack channels that exists at BlueCat include:
  • #newbies: a channel for new hires that has an expert member from each department; new hires can meet other new hires, ask veteran experts their new hire questions and get instant responses without feeling apprehensive
  • #humour: a channel for any employee who wants to some comedic relief in their workday
  • #everythingAWS: a channel created by our resident Amazon Web Services (AWS) expert for anyone who wants to know anything about AWS
  • #BattleCats: a channel reserved for those working in the BattleCats development team

Not only do these groups foster collaboration and employee satisfaction, but they also increase productivity because they make information sharing so much easier and faster.

The Acronym

Jostle is a new software coming to BlueCat, set to launch on March 13, 2017. Jostle will be referred to as The Acronym and used as our company intranet. It is an interactive tool that will enable collaboration by allowing easy access to contact information of fellow employees. Slack enables instant messaging contact, but The Acronym will make all employees’ company phone numbers readily available to everyone across the business. Individual bio sections describing what each employee does will allow employees to type in keywords and have a number of employees pop up. When looking for answers to a question, this feature will make searching for the right person to talk to more efficient as we grow even larger.

ZOOM

ZOOM is our newly launched, interactive web conferencing tool. It is interactive, fun, collaborative, and increases productivity by enabling fast and easy information sharing. If you want to video chat with 17 people and share documents for brainstorming or project planning, you can do this instantly in ZOOM without having to wait for anyone to type back in email or Slack. ZOOM has increased team satisfaction because employees are always looking for a way to communicate faster.

How corporate vision is communicated:

BlueCat’s annual KickOff and Quarterly All Hands meetings involve a personal talk from the CEO, reiterating our vision, describing how we are doing as a company, and sharing the hand each department has had in helping us reach our Corporate Goals. Our annual KickOff event is held the first full week of April to kick-start our fiscal year; this is the one time a year when all employees are in the same place at the same time. BlueCat flies everyone into Toronto for a week long, all expenses paid event that includes an overview of the company, a reflection on our previous fiscal year, our goals for the upcoming year, our vision and mission, executive talks, customer talks, product demos, a company-wide team building exercise, smaller team building exercises, and departmental information sessions. Our vision is communicated directly and indirectly in a number of ways throughout these KickOff activities. As well, outside of these quarterly meetings, our vision is reinforced throughout the year through company e-mails, team meetings, our engagement surveys, and swag items with our vision printed on them.

Empowering employees:

At BlueCat, we embrace discovery, differentiation, and change. We greatly encourage and have a number of programs available for employees to make suggestions and become involved in making decisions that could affect their jobs, work environment, or the direction of the company as a whole.

Our semi-annual Employee Engagement and Leadership surveys are the biggest ways employees can share their opinions and have an impact on company decisions. For example, our Employee Engagement Survey asks employees to rate statements or answer questions such as:

  • In the last six months, someone at work has talked to me about my progress.
  • This last year, I have had opportunities at work to learn and grow.
  • I plan on staying with BlueCat for at least the next year.
  • The environment at BlueCat supports a balance between work and personal life.
  • What could BlueCat improve upon?

Similarly, our Leadership Surveys asks employees to rate statements or answer questions such as:

  • My manager supports my development
  • My manager inspires me to achieve my goals at work.
  • My manager does a good job of sharing information.
  • How often do you meet with your manager for a 1:1 conversation?
  • My manager recognizes me for a job well done.

Regardless of the form the question/statement, employees are given the opportunity to add comments and elaborate on their answers after every question. BlueCat wants to encourage and elicit as much feedback as possible because we place a great emphasis on these surveys, examining the information for trends which then impact Management decisions.

The “Ask the Leaders” portion of KickOff is another way for employees to share suggestions with Senior Leaders. Our “Lunch with Michael” program allows employees the opportunity to make suggestions directly to our CEO. BlueCat also holds a variety of focus groups in preparing for Quarterly Check-Ins, following Quarterly Check-Ins, following Engagement and Leadership Surveys, brainstorming for career paths, and more. These focus groups are designed specifically to elicit input from employees on certain topics. BlueCat also conducts Quarterly Check-Ins instead of the typical performance reviews, driven by employees rather than Managers. The conversations are driven by employees’ core motivators, whether these are being fulfilled, and if employees are happy in their roles. This format grants employees more autonomy and opportunity to drive their own work and make suggestions and/or decisions that could affect their jobs or work environment. We use a variety of techniques to elicit continuous feedback from our employees because we use this feedback as a base for decision making, directly enabling employees’ ability to effect change in the company. We believe that change should only happen if it is best for the company, meaning best for its employees and customers, so who better to effect that change than the employees and customers themselves.

Lastly, BlueCat runs a semi-annual company-wide Hackathon event, in which all employees are eligible to participate. This allows employees the ability to effect change directly in the product for our customers. Our Hackathons providing a platform for employees to channel bottom-up innovation in order to manifest the brilliant ideas that have been dormant in their minds, making a direct impact on the product and the company.

For BlueCat, it is important for us to show appreciation and recognition for employees’ good work, achievements and effort in a variety of ways because we recognize the importance of giving thanks and recognizing our employees’ role in the business.

Shout-Outs

The biggest way this is done internally on a daily basis is through Reflektive, our recognition and performance management tool. Reflektive allows employees at any level to thank other employees across levels and departments for a variety of acts in the form of Shout Outs. Shout Outs are posted to our Shout Out Wall, aiding public recognition of employees’ good deeds across the company.

Recognition for Living our Values

Quarterly Core Value Awards are handed out in front of the entire company 4 times a year to 5 employees at KickOff and our three Quarterly All Hands meetings. These awards come with a $100.00 MasterCard and are meant to thank and recognize 5 employees each quarter for greatly demonstrating one of our five Core Values.

Kickoff

Kickoff itself is meant to be a big thank you to employees for their contributions in the past and upcoming fiscal years by flying everyone in for a week-long event, all expenses paid, celebrating success and ensuring alignment across the business. In front of the entire company, Executives take the opportunity to thank specific teams or team members who made significant contributions to BlueCat during the past fiscal year.

Sales Wins

Big Sales accomplishments are also communicated through company-wide emails, thanking everyone who had a hand in the deal rather than just the salesperson. When we close the biggest sales deal in BlueCat history, we follow-up the email with a company-wide pizza and champagne event. When this happened last year, BlueCat provided pizza and champagne for everyone internationally and skyped with the UK Sales Team to hear about how exactly they managed to close that phenomenal deal.

Ensuring well-being:

At BlueCat, we don’t want to tell people when and how to work. We don’t publish a standard set of work hours because we put a big emphasis on work-life balance which means different needs for each employee. BlueCat happily provides flexible work hours and working arrangements when needed because we see the value in this balance for both employees and the company. As long as employees are putting in the time and a solid effort to get their jobs done, it doesn’t matter if they come in at 7am or 10am.

All BlueCat employees receive a minimum of three weeks of vacation with the addition of 8 personal/sick days and all statutory holidays per their location. Personal/sick days can be used for sick time, time off to care for a sick family member, running errands/attending appointments, or for a day off before or after a long weekend. Employees are free to schedule their allotted time as they wish, with their Manager’s approval.

BlueCat also realizes the fear that comes with booking PTO when you first join an organization; new hires are eager to prove their value and may not feel comfortable booking time off in their first few months. Therefore, Managers work closely with their teams to ensure a balance of home and work life. This includes keeping an eye on vacation accruals and working with individual employees to schedule time off. These efforts further emphasize the value BlueCat places on work-life balance.

Moreover, regardless of our allotted vacation/PTO time, BlueCat is very considerate and understanding of the variety of personal situations that could arise, so aside from a minimum of 3 weeks of vacation and 8 personal days given, we also provide additional unpaid time off on a case-by-case basis. Our employee demographic is such that a majority are not originally from Canada. Many employees need to return to their country of origin to care for sick family members or other similar situations, so we grant them time to do so. We welcome diversity and understand our policies need to meet the needs of this dynamic, thus we allow flexibility for employees who need to take extended leaves of absence on a case-by-case basis. Should a family member pass away, BlueCat also provides paid bereavement days. We trust our employees, who are well aware of their goals and work to be done on a quarterly basis, so we are more than happy to give them the flexibility needed to cope through life events.

BlueCat cares greatly about the well-being of our team. We make every effort to promote a healthy lifestyle because we care about our team and understand the positive organizational impact that comes from having employees who live healthy lives.

In an effort to promote physical health, we provide subsidized healthy breakfast ($2.00) and lunch ($4.00) options every day. Our onsite chef always provides vegetarian, gluten-free and vegan options for those with dietary restrictions. We provide a discounted corporate membership for an onsite gym. We host “Lunch-and-Learn” sessions with health practitioners from different fields (i.e. nutritionists, dieticians, Naturopathic Doctors), and we provide an onsite flu clinic every November. We also partner with LEAGUE who provides an onsite Registered Massage Therapist once a month and onsite yoga/stretch classes once a quarter.

To promote mental health, all employees receive a minimum of three weeks of vacation with the addition of 8 personal/sick days and all statutory holidays per their location. BlueCat also provides flexible work hours and working arrangements when needed because we see the value in this balance for both employees and the company. As well, our Employee Assistance Program (EAP) allows employees 24/7 confidential access to a benefits provider who gives access to personal resources to help employees manage personal and work life obligations to the best of their abilities. Our EAP service can not only help employees with the typical work-life stressors but can also help them with what can be stressful decisions such as finding a home or buying a car. Moreover, the myriad of social events (i.e. Holiday parties, Social Hours, Family Appreciation Day, Employee Appreciation BBQ, etc.) that take place throughout the year are also run in an effort to promote play-time and mental well-being.

Moreover, BlueCat also does everything we can to accommodate our employees at times of significant life events. Clear communication is given from all levels of Management that employees should put themselves and their family’s health before their work from the moment employees start their tenure.  We are very considerate and understanding of the variety of personal situations that could arise, so aside from a minimum of 3 weeks of vacation and 8 personal days given, we also provide additional unpaid time off on a case-by-case basis. Our employee demographic is such that a majority are not originally from Canada; many employees need to return to their country of origin to care for sick family members or other similar situations, so we grant them time to do so. Should a family member pass away, BlueCat also provides paid bereavement days.

Longevity:

The average tenure of BlueCat’s various teams are:

  • Management – 3 years
  • Sales – 1.5 years
  • Product – 2.5 years
  • Customer Care – 2.5 years
  • Professional Services – 2 years

General and Admin (i.e. Marketing, Legal, People, IT, Finance) – 2 years

Closing company statements: At BlueCat, we always stress that we are looking to give employees a great employee experience. We also stress our value on discovery, courage, and differentiation and the fact that we foster a culture that enables these attributes in our employees.

If you want to learn and develop yourself professionally, if you want to be part of an innovative team, and if you are looking for a challenge, BlueCat is the place for you.

We hire people who aren’t afraid to fail, people who aren’t afraid to work with cutting edge technologies, and people who want to work on a product that is disrupting the market. If you want a company that gives individual contributors the opportunities to attend conferences, develop themselves professionally, lead company-wide discussions and debates, speak openly with and on the same level as our Executive Team, and be part of something big, then you want BlueCat.

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